What we need
Liddle & Anderson will be a “controller” of the personal information that you provide to us when you instruct us to act on your behalf unless otherwise stated in this privacy notice.
When you become a client of Liddle & Anderson, we will collect, store and use the personal information that you provide to us in your instructions and during the course of our solicitor / client relationship. We may ask you for additional personal information during the course of our client / solicitor relationship, which shall be collected, stored and used in accordance with this privacy notice.
Other than information publicly available which we sometimes obtain to assist us in dealing with you, we will only contact third parties to collect, store and use personal information relating to you with your authority.
Why we need your personal information – contractual purposes
We need to collect our clients’ personal information so that we can perform our services with you. We will use our clients’ personal information to:
- provide you with legal advice, including by communicating with you by email, letter and/or telephone, etc.;
- represent you as your solicitors, notaries and/or estate, or letting agents in connection with your instructions;
- respond to and communicate with you regarding your questions, comments, support needs or complaints, concerns or allegations; and
- carry out any transactions (including but not limited to financial and legal transactions) required as part of the service.
If you do not provide us with all of the personal information that we need to collect then this may affect our ability to provide you with legal advice and / or represent you as your solicitors.
Solicitors have the right of lien over files and papers. This means that we have the right in certain circumstances to hold files and papers and refuse to release same until outstanding fees and other monies owed to us has been paid. We reserve the ability to exercise this right.
Why we need your personal information – legitimate purpose
We also process our clients’ personal information in pursuit of our legitimate interests to:
- promote our services by sending clients communications with legal or other updates; and
- sending Christmas cards.
Where we process your personal information in pursuit of our legitimate interests, you have the right to object to us using your personal information for the above purposes. If you wish to object to any of the above processing, please contact us at:
Liddle & Anderson (FAO Data Protection Manager),
2 Market Street,
If we comply with your objection, this may affect our ability to undertake the tasks above for the benefit of you as a client.
Why we need your personal information – legal obligations
We are under a legal obligation to process certain personal information relating to our clients for the purposes of complying with our obligations under:
- the Law Society of Scotland Practice Rules for solicitors;
- The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017; and
- UK Finance Mortgage Lenders’ Handbook.
Other uses of your personal information
We may ask you if we can process your personal information for additional purposes. Where we do so, we will provide you with an additional privacy notice with information on how we will use your information for these additional purposes.
Who we share your personal information with
We may be required to share personal information with statutory or regulatory authorities and organisations to comply with statutory obligations. Such organisations include the Law Society of Scotland, HMRC, Revenue Scotland, Scottish Legal Aid Board, Police Scotland, National Crime Agency, Local Authorities, Safe Deposits Scotland, Scottish Courts, Companies House, etc. for the purposes of complying with our statutory obligations.
We may also share personal data with our professional advisors for the purposes of taking advice.
In order to perform our services to you we may be required to share personal information with third parties such as lenders, Revenue Scotland, HMRC, Zoopla, On The Market, ESPC, Registers of Scotland, First Scottish, The Coal Authority, Bank of Scotland, Allied Irish Bank, Scottish Courts, other solicitors, estate agents, contractors, surveyors, advocates, actuaries, accountants, GP’s, medical experts, mental health officers, social workers, insurance companies, building societies, technical experts, viewers of properties being marketed for sale, care homes etc.
Liddle & Anderson employs third party suppliers to provide services, including IT, self-employed workers, document exchange, file storage etc. These suppliers may process personal data on our behalf as “processors” and are subject to written contractual conditions to only process that personal data under our instructions and protect it.
In the event that we do share personal data with external third parties, we will only share such personal data strictly required for the specific purposes and take reasonable steps to ensure that recipients shall only process the disclosed personal data in accordance with those purposes.
How we protect your personal information
Your personal information is stored on our electronic filing system and our server based in the UK, as well as in paper files primarily held at our offices or in secure storage locations and is accessed by our staff for the purposes set out above.
Where your personal information is transferred outwith the EU, we will provide you with information regarding the safeguards that we have put in place with the recipient country to protect your personal information. If, as part of our instruction we communicate via email outwith the EU then we will do so on the basis that the recipient has taken all reasonable steps to ensure that the network they are using is secure.
How long we keep your personal information
We have a data retention policy that sets out the periods for retaining and reviewing all information that we hold. This sets out different retention periods and you can request a copy by contacting us.
You can exercise any of the following rights by contacting us at:
Liddle & Anderson (FAO Data Protection Manager),
2 Market Street,
Your rights in relation to your personal information are:
- you have a right to request access to the personal information that we hold about you by making a “subject access request”;
- if you believe that any of your personal information is inaccurate or incomplete, you have a right to request that we correct or complete your personal information;
- you have a right to request that we restrict the processing of your personal information for specific purposes; and
- if you wish us to delete your personal information, you may request that we do so.
Any requests received by Liddle & Anderson will be considered under applicable data protection legislation. If you remain dissatisfied, you have a right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk
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We use Google Analytics (GA) to track your movements through our website to find out how they are being used, assess their usefulness and make improvements.
Personal information about you is not collected at any point during the tracking process.
You can disable the cookies that we attach if your browser supports this. For further information on how to do this, please refer to aboutcookies.org.
Version date 24.5.2018.